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Contact support

Email privacy@route.si and include what you were doing, what you expected, and what happened.

Please do not include passwords, financial information, or other sensitive personal information. Slovene Whiz does not require an account.

This form prepares an email; it does not send or upload your message. You will review and send it in your email app. Your email address and message will be shared with Routesi LLC only when you send the email.

Reset learning progress

Open Settings in the app and select Reset Learning Progress. This removes answer history, confidence ratings, and scheduled reviews while retaining quiz preferences.

Uninstalling Slovene Whiz removes its local app container. Copies may remain in Apple-managed backups according to your device and iCloud settings.

Pronunciation is not playing

• Check the iPhone volume and Silent Mode settings.
• Confirm that an appropriate Slovenian or English system voice is available in iOS settings.
• Close and reopen Slovene Whiz, then try the speaker control again.

Pronunciation uses Apple's system text-to-speech voices. Slovene Whiz does not use the microphone or record audio.

Offline use

Quizzes, bundled learning content, progress tracking, and review scheduling work without an internet connection. System pronunciation availability depends on the voices installed on your device.

Helpful details for a report

• Your iPhone model and iOS version.
• The quiz category and translation direction.
• The word, phrase, or question involved.
• Steps that reproduce the issue.